Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information (provided by you):

• Full name
• Email address
• Phone number
• Project details and descriptions
• Mailing or service address (if provided)

Automatically Collected Data:

• IP address
• Browser type and version
• Pages visited and time spent on site
• Referring URLs and general geographic location

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide accurate quotes and project estimates
• Deliver and manage our fabrication and installation services
• Improve the functionality and content of our website
• Communicate with you about your project, scheduling, or follow-up
• Comply with applicable legal obligations

3. Sharing of Information

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with website hosting, email delivery, or business operations — bound by confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections

4. Cookies

Our website may use cookies and similar tracking technologies to:

• Improve your browsing experience and site functionality
• Analyze website traffic and usage patterns
• Remember your preferences during your visit

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal data, subject to legal obligations
• Right to Opt-Out: Opt out of non-essential communications at any time

To exercise any of these rights, please contact us at: ceo@downeastfabrication.com

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: